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It is possible to check the voltage of your battery using a voltmeter. I finally received the replacement parts. Beeping can also indicate uneven pressure on the hoverboard sensors. We frequently update our user manuals at gotrax.com, and reserve the rights to update and change manuals online. Usually I have to play around with the throttle such as push down very gently and slowly to fix the problem. GoTrax had previously held a 1-star rating based on reviews on its BBB page, but has since increased to just shy of 4-stars with a current 3.94/5 review score. What did the brake pad rubbing sound like? Knowing how to read a wiring diagram can also be helpful when troubleshooting or making repairs. bay_blade2000 3 yr. ago That's not what I am saying at all. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! These codes will pop up over your console's display when there are issues within your electric scooter. GoTrax GKS: Specs. Power on your scooter and take it for a test drive. hb```b``b`B uHGC@Z&yn)~v@P U I=@:Yg'j][ 3JSK>X~3S$)-BKD'y&Mj<>#2&w+[2DS/4dN P]-zWi^3wXBK Further, the locking pin is completely . If we can't repair it, we'll send you an Amazon e-gift card for the purchase price of your covered product or replace it. PARTY ANIMAL Play your music with the enhanced Bluetooth speaker, sync the LED lights to the beat, and keep the party going. It is possible to check the voltage of your battery using a voltmeter. Only tools required are the 4mm Allen wrench and a set of pliers. Entice customers to sign up for your mailing list with discounts or exclusive offers. Looking For The Best Lock For An Electric Scooter? Yes, you read that right. There is no doubt that hoverboards are a popular and fun way to get around. Gotrax G3 Plus Electric Scooter, 10" Pneumatic Tires, Max 18 Mile Range and 18Mph Power by 300W Motor, Foldable Escooter for Adult Unisex. You may need a replacement battery if your current one is faulty or has sustained physical damage. In this video we take a look inside a GoTrax G2 Scooter. Create an account to follow your favorite communities and start taking part in conversations. I haven't had any problems yet, so that makes me wonder if the company rushed into production with the Version 2 model once GoTrax became popular. Took 8 business days to fix (total of 11 calendar days). Easy fix but annoying. Make sure the thread part of the console aligns with the drilled holes for the locking hook and gently press down to ensure the console is secure on the battery. We would be more than happy to help you by providing troubleshooting steps and also any replacement part needed if you are still under our warranty . Turn the key or power switch on and engage the throttle all of the way. GoTrax electric scooters are a popular choice for commuters, recreational riders, and kids alike. This is the best method to factory reset GOTRAX GXL V2. Sometimes due to old age an electric scooters battery pack will need to be recharged before the scooter can be tested or operated. . Find helpful customer reviews and review ratings for Gotrax Vibe Electric Kick Scooter, 6.5" Foldable Commuting Scooter for Kids 8-15, 12 MPH & 7 Miles Range E Kick Scooters for Kids, Teens, Boys and . If your charger does not turn green when you plug it in, your problem may lie in your charger. Worse issue if in a crowd or on road and people behind you don't expect you to slow down. So in short. Hold down the power button for 10 seconds. Fix Water Leaking From Air Conditioner. Firstly, you can check out the common troubleshooting tips we have provided, or check the indications specific to your particular model of Gotrax hoverboard here. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. How to restore default settings on GOTRAX GXL V2. Tighten the screws firmly. Cruise control automatically goes on every time when riding. 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To power the headlight on or off, press the red button for 1 second while the scooter is powered on. trailer <]/Prev 856594>> startxref 0 %%EOF 129 0 obj <>stream It sounds like a bad battery but checking the connections is the first step. These are as follows. Most electric scooters with old or worn out battery packs will operate with a very small amount of power when the battery charger is plugged into both the scooter and the wall at the same time. Fix stuck GOTRAX GXL V2. Do you think most of the lower-priced scooters are having these problems? One of the best ways to limit interruptions in your riding is to familiarize yourself with the owner's manual before riding your self-balancing scooter for the first time. Beeping can also indicate uneven pressure on the hoverboard sensors. If this does not work, replace the console. Expect More. I have updated my review from 1 star to 3, and will update again . Find your product below and click the link to be directed to the specific information for troubleshooting. Here are a few red flags for anyone interested: I had my first issue within 4 days of receiving the scooter. Front tire making a very loud noise. So far so good for me. The most common reason your Gotrax hoverboard is beeping is that it needs to be charged. Resolved through warranty, in the mail. If there is something wrong with the scooter, you might be able to find some of the answers from the owner's manual. If still showing error code, contact Customer Support for assistance. Set the line out of the way once disconnected. If it does not change to red when you plug it into your hoverboard, your issue could lie in the charging port. Next, take an alcohol wipe and use it to remove all traces of lint or dust from inside the charging port on your scooter. Motor stutters with rapid jerking and wont go.. possible motor failure. If the battery is fully charged, then the issue is likely with the motherboard or wiring. GoTrax V2 Not Working. . Set the battery to the side for disposal. The 2nd issue has been with tech support for 8 business days now, no resolution yet on the horizon. 0000001330 00000 n I didn't realize my tires were about half the recommended psi. You can contact Gotrax to get more information, talk about your warranty or learn about repair options. Repair frozen GOTRAX GXL V2. You will see the LED lights start to flash. GoTrax - GMAX Electric Scooter. When the battery is fully charged it will change from red to green. When you plug your charger into the wall, the indicator light will turn green. My GoTrax (about 5 months old) started acting weird today. Took 8 business days to fix (total of 11 calendar days). Contact an authorized service center for more information about replacements. It's Sept 21st and my issues are still not resolved nor are my friend's issues (from the beginning of the thread). Recommended rider age . I do hope that the company learns to become more responsive and make these problems rightthats no way to stay in business. Here is a simple video demonstrating how to change the battery in a hoverboard if you have determined that is your problem. Disconnect the brake lever switch connector from the speed controller. After recharging test the Voltage of the battery pack to make sure it is at the proper Voltage. Search General questions or product specific choose what you're looking for from our awesome drop down menu. I kicked off the odometer began registering speed. Sometimes the brake switch becomes defective and locks into the on position which makes the speed controller turn off the motor. Post adapter arcing when plugged in. Thus can not charge scooter. Look down the tiller and ensure the pins are grouped together tightly and free of arching or debris. Troubleshoot common issues with your gotrax hoverboard with our handy guide. It will display all specifications more visibly. A fully charged battery will have between 36 and 42 volts. 0000001444 00000 n Best 10 Electric Scooter Helmets That You Can Purchase For Safety, Best 10 Electric Scooters on Hills If You Live In A Particularly Hilly Area, Best 10 Long Range Scooters For Those Long Commutes 2021, Best 5 Locks To Keep Your Electric Scooter Safe. Got stranded away from home and had to push it home in this mode which was super difficult and frustrating.