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Through Jesus Christ, our Lord, Amen. As a registered manager you have joint legal liability with the registered provider for the quality and safety of the services provided. So my manager mentioned on a 1:1 call that someone complained that Im posting too much on LinkedIn about wanting to find a new job outside of the company I currently work for. Preparation is key, as the saying goes - fail to prepare, prepare to fail. I know it's a important position but as an interviewer you should try get the best out of someone as it's always nerve-racking being interviewed especially when you really want it! Do they have a common voice? A turgid experience. This type of question requires the ability to show a range of attributes, in particular your ability to plan and organise, inspire others, overcome . This preparatory call will allow you to ask following: 1. As they had a large number of people applicants I didn't receive my outcome for a fortnight. 20 common engineering interview questions. The full name of the service provider and of any registered manager, together . Which means goodbye to sleepless nights. It means the inspector will have access to some information about your service prior to their visit. Nullam auctor euismod nunc, non ornare lectus fringilla id. TIP #4 - There will be a number of situational, hypothetical and personality-type interview questions . Example of a time when submitted a difficult/complex written or oral application to a court in a criminal matter and what was the outcome? A set of four virtual one hourly sessions tailored to suit your needs and get you ready for CQC Interview. 6. This should be read in conjunction with CQC Mythbuster No 35 - Fundamental Standards of Care. The process took 6 weeks. For more information on how these cookies work, please see our Cookies Policy. This was preceded by a written exercise of 60 minutes, and I had to make a verbal presentation about the three questions posed in the written exercise. This may be a Notice of Proposal to Refuse Registration. The CQC objective is to determine that you are the right person to be responsible for care services that look after the welfare of elderly and possibly frail, or otherwise vulnerable people. There is a unit based approach for selecting Residential and Non-Residential pathway options. Interview date: 29/03/2023; 30 Hours/Week; . Planning your responses can also help you answer with confidence, which may give you an advantage in the hiring process. If youre looking to ace a CQC inspection by streamlining the compliance process for all your practitioners, book a demo and see what Credentially could do for you. We know what a headache Care Quality Commission inspections can be, how much valuable time is taken up in preparation for an inspection, and how stressful it is to be the subject of CQC scrutiny. The interview usually lasts for about 30 minutes but can be longer. Interview this was based on skills knowledge and previous training These tips are just a starter for 10 on some of the preparation you can do. But if you prepare thoroughly and get prompt legal advice, it needn't be anything to fear, argues Rachel Adams Support workers often work with a healthcare or social team of professionals to assist a client. So before you begin your interview, just try to . This incaludes personal tutoring of your registered manager in advance of your pre-registration interview, preparing policies and assisting with your DBS and CQC . Although CQC inspections will vary according to the type of service being assessed, all inspections centre around 13 Fundamental Standards, below which no care provider should ever fall. There is no score generated, nor a minimum threshold which must be achieved.The fit person interview is a competency-based one which aims to give the interviewer an overview of your knowledge, approach to providing care, support and treatment and to managing a service.Where are fit person interviews held?Under normal circumstances, you will be invited to attend the interview at a CQC regional office. It is advisable to have a copy of your CQC application form in front of you and a copy of the Fundamental Standards. 2. Glassdoor users rated their interview experience at. Informed by how other services have prepared, the module looks at a step-by-step approach to involving the people you support, staff and others in sharing robust evidence. As a registered manager you have joint legal liability with the registered provider for the quality and safety of the services provided. This is needed for each of the eight well-led KLoEs and it must be accurate good or not so good! Too many organisations fail to prepare well enough or early enough to achieve the best outcomes. 5. Our CEO, Dr Kit Latham, explains all. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. On Fishbowl, you can share insights and advice anonymously with Care Quality Commission employees and get real answers from people on the inside. Asked about my previous research experience, Why do you want to work in regulation now, Motivation for working for being an inspector. what legislation are you required to comply with in your current role and what legislation/regulations would you need to comply with as an inspector? Collect examples of good practice. 2. The CQC is likely to adapt the questions they ask Ensure all services are undertaking what is required. This includes examples of how you have improved patient outcomes and experience. In Newcastle and provided with location details for interview etc. Duis libero dolor, congue et varius eu, placerat vel dui. Tight to complete in time frame but not too bad. Process consisted of presentation (10 mins), interview (45 mins) , and written assessment (90 mins) Recording of our CQC Interview Prep Webinar from 2 Feb 2023. First How to prepare for your nursing interview - Top tips for band 5, 6, 7 and 8. It can be a cause for much anxiety but the CQC fit and proper person interview need not be the significant hurdle it seems in your dream to become a registered manager.Anyone who applies to become a registered manager of social care services, GP practices or dental surgeries will undergo an interview to help determine if they meet the regulatory requirements to manage a service.This is usually in the form of a face-to-face interview. Interview theme 2. Join us as we discuss the healthcare industry, recruitment and credentially. However, in practice the interview can be as short as half an hour and typically lasts an hour. This will include. Q3. What is the interview process like at Care Quality Commission? TIP #3 - Clinical Governance is an extremely important aspect of this role. Evaluate these skills using the open-ended and situational interview questions below. Aliquam erat volutpat. These standards have been devised according to the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 and the Care Quality Commission (Registration) 2009. The Natural Choice for Bespoke Healthcare Compliance. The CQC 5 key questions. For more useful hints and tips or to find out about the expert CQC preparation and readiness support we can provide, please get in touch by calling 07732 681120 or by email to advice@good-governance.org.uk. 4. Common stages of the interview process at Care Quality Commission according to 23 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Online application form focussing on employment history and a personal statement. They did accidentally send me the wrong assessment at first, I had to call them to correct it. Experience in the care sector is important, however this does not need to be decades long. Using the Adult Social Care Workforce Data Set (ASC-WDS) is a great way to manage your records all in one place. Interview consisted of one competency based interview to last 45 mins. Written assessment then onto a presentation and a competency based They then ask a series of questions about your presentation content: give me an example of where you had to work with stakeholders to encourage greater excellence? the interview process was in three parts. This website uses cookies that help the website function and to help us understand how users interact with it. A Guide to Acing Your Interview and Negotiating Your Job Offer. Last What did you do. Your narrative must align with the empirical evidence. CQC Compliance Limited, 20 Grosvenor Pl, London, SW1X 7HN Identifying a person who can introduce the inspector to patients and staff, and for You also have the option to opt-out of these cookies. The current registered managers qualification in England is the QCF level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services. I interviewed at Care Quality Commission (London, England) in Aug 2018. If you would like help with preparation and guidance for your interviews, this service is charged at 150 and will take place after CQC have arranged your interview and requested you provide additional information. 4. @media (min-width: 768px) { .liquid-column-responsive-640075c14c5de > .vc_column-inner > .wpb_wrapper {padding-top:30px !important; padding-right:20px !important; padding-bottom:30px !important; padding-left:30px !important; } } @media (min-width: 992px) { .liquid-column-responsive-640075c14c5de > .vc_column-inner > .wpb_wrapper {padding-top:30px !important; padding-right:20px !important; padding-bottom:30px !important; padding-left:30px !important; } } @media (min-width: 1200px) { .liquid-column-responsive-640075c14c5de > .vc_column-inner > .wpb_wrapper {padding-top:30px !important; padding-right:20px !important; padding-bottom:30px !important; padding-left:30px !important; } } Why did you apply for the Care Quality Commission? What was the situation, how did you manage it. London Office UNDERSTANDING CQC WORKSHOP General Guidance. Prepare well for the interview. Informed by how other services have prepared, the module looks at a step-by-step approach to involving the people you support, staff and others in sharing robust evidence. 3866683. CQC have guidance to help signpost to what you need here and here. Being a registered manager with CQC. Vestibulum ultrices augue vel est rutrum, eu semper odio blandit. 3. Your background, particularly in relation to delivering services, Your experience in the health and social care sector, Your motivations in becoming a registered manager, Your personal values in delivering effective services, Not only to delivery of care and health services, but also HR, health and safety, quality assurance, safeguarding, recruitment, training and disciplinary processes. Mauris id facilisis velit. (CQC talk a good game about providing things but these never materialise) I certainly didn't fancy the role itself for the money on offer as it appears to involve shifting a lot of work from the already overworked inspectors onto this new position. The CQC is an independent regulator of health and social care in England. Furthermore, the guidance fully explains the principles behind the inspection process, the elements that the inspection team will focus on, and how they arrive at their judgements. Credentially is a registered trademark, Health and Social Care Act 2008 (Regulated Activities) Regulations 2010, Care Quality Commission (Registration) 2009, Guidance for Providers on Meeting the Regulations. Tel: 01244 445025 Name* Close-quarters combat (CQC) or close-quarters battle (CQB) is a close combat situation between multiple combatants involving ranged (typically firearm-based) or melee combat. The role may be challenging, and requires sensitivity, tact and understanding. Whatever the outcome, I know that you are still working for my good and your glory. Recruiting manager was good, apologetic and tried to be flexible. Holders of older versions of qualifications should carefully check equivalence. The CQCs Fundamental Standards of care deal with the following areas: Health and social care providers in England will need to have robust systems in place to demonstrate to the CQC that the Fundamental Standards are being met. Why is it important for this role. 26 October 2021. Mock CQC Inspection, Support for Adult Social Care Services Fusce mollis posuere urna, at rutrum sapien tincidunt a. Praesent mattis mauris massa, vitae luctus nisi finibus eget. It is unrealistic to expect every candidate for registered manager to know every detail of the CQC compliance requirement inside out. This has resulted in a CQC management shake-up, new appointments and increased recruitment. Recording of our CQC Interview Prep Webinar from 2 Feb 2023. Good managerial or supervisory skills are readily transferable from other sectors as long as they are tempered with some experience of the care sector. It makes sense to prepare for the inspectors' initial interview where you will be asked to say what makes your practice outstanding. It turned out I should also have been sent my scores for the presentation and competencies and while these were sent on, without question specific feedback I know how badly I failed to make the grade but not what I can do to improve my answers in those areas. This Complete Interview Preparation course is particularly designed for the Pre-final/Final year Students and Working Professionals to help them out in landing their dream job. Demonstrating - managing risk and quality Registered as a Company limited by Guarantee Registered in England. prepare for the CQC fit person interview. Written work, presentation and face to face interview. It sounds like youve got a grip on things, but did you know you can automate compliance and credentialing to further improve processes and impress CQC? 15. The process took 3 months. Type of questions 3. In those interviews I felt that the interviewers were actually interested in you as a candidate and asked additional questions to try and tease out the things they were looking for in their interview scoring. Cras dignissim, risus in accumsan consectetur, orci urna efficitur nulla, at aliquam ante velit a lorem. By drmahey 06/10/2020. Monday to Friday 9:00am - 5:00pm, Got a question? The cookie is used to store the user consent for the cookies in the category "Performance". Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Credentially offers a simple, cost-effective way to automate all your hiring, on-boarding and credentialling processes onto a single technology platform. Whats more, youll have peace of mind, knowing that your processes are not only robust, but CQC compliant. tell me about a time where you embraced change within your organisation? So, what can be done to make the process more straightforward and less stressful? window.onload = function() { Calendly.initBadgeWidget({ url: 'https://calendly.com/cqccompliance', text: 'Book a Call', color: '#212d56', textColor: '#ffffff', branding: false }); }. The Fundamental Standards ensure compliance with the following two pieces of legislation: Regulation 7focuses on the requirements of a registered manager this is what the CQC are trying to access throughout the registration process. Explain a time you had to use logic to solve an engineering problem. Such scenarios allow you to bring different elements of your training, knowledge and experience together. The overall idea is that an inspection should not be a tick box exercise but should be a holistic approach as to whether the service meets the new fundamental standards and these CQC 5 key questions are used to help an inspector assess this. 8. In cases where services fall short of minimum standards, the CQC will take action to either remedy the situation, or - failing that - close the provider down., So its no surprise that the mere mention of the CQC - particularly when followed by the word inspection - has the potential to send a shiver running down your spine., The Boy Scout Movement said it best: Be prepared! CQC inspections are complex, elaborate processes which involve an inspection team, several hours of interviews (with both staff and patients/users of the service), extensive reviews of paperwork (including care pathways and complaints forms), observations carried out by the inspection team, and full reviews of documentation and policies. 20171218 100743 Guidance to the application process for new registered managers v6.0 . Consequently, for many applicants, the prospect of a forthcoming fit person interview may be a somewhat uncomfortable proposition. For GP and dental service providers there are no mandatory qualifications for registered manager. Matters may be re-visited and assessed outside of the interview. The data we collect in ASC-WDS can also help you complete your Provider Information Return (PIR). 0333 405 33 33, http://www.cqc.org.uk/content/step-step-guide-applying-new-registered-manager, https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/210734/Corporate_accountability.pdf, Welsh Care Inspectorate Management System, Specialised Support for New Care Agencies. Everyone I spoke to was lovely but there was a lack of clarity in the job requirements that wasted time on both sides. Triangulation of information is key to ensuring that the narrative of the organisation matches the lived experiences of staff, users and carers. When I turned up for interview, one of the interviewers was running late. It is advisable to ensure all policies reference the practice as named on their CQC registration, e.g. Ensure that arrangements can be put in place quickly for the inspectors, including making rooms available. The motivations of prospective registered managers are of great interest to CQC. Please confirm if you consent to the use of non-essential cookies on this website.Please note that performance cookies will be set only if you accept all cookies. So weve put together this guide to help you navigate through these difficult waters. We also use third-party cookies that help us analyze and understand how you use this website. A communication plan for the inspection is at least as important as the hard empirical evidence. . recruitment, training, medicines management, controlled drugs, cold chain, infection control, disposal of clinical waste, single use of instruments have all policies at hand, either in paper or online format (they are happy to read from a screen), Samples of meeting minutes (staff meeting, clinical meeting, PPG meeting), Evidence GPs and Nurses are up to date with their appraisal/revalidation, and that you have verified their registration status on the GMCand NMC registers (including the GP partners), Evidence staff who requires DBS checks have had them, and risk assessments for those staff you have opted not to do a DBS check on. Each of our five key questions is broken down into a further set of questions. This can be carried out by an external company or a competent person within your service, who should . Nullam fermentum convallis urna sit amet pharetra. In this article, we list common quantitative analyst interview questions and provide some sample answers that . Flexible working; Generous pay package; Car allowance ; Paid millage at 45p per mile In this document is a selection of questions that the interviewer may ask on your fit and proper person interview. Learn about total Enforcement Powers CQC has under Health and . Ensure that for each KLoE you know and have shared what the successes are, what the current gaps in assurance are and the mitigations to address them. Whether you are awaiting your first inspection or you want to be best prepared for your next one, the checklist based on recommendations from frontline managers helps you to reflect on what you will need to evidence. The only way to ensure that your business meets the criteria laid down by the CQC - and to pass the inspection with flying colours - is to integrate those criteria fully into every aspect of the service.. Skills for Care Ltd, West Gate, Grace Street, Leeds, LS1 2RP. Interviewer was kind and encouraging. Consider individual coaching and preparation for directors and other senior managers who will be interviewed. Help me to glorify you in this interview. Tel: 0207 1010221 Suspendisse tincidunt mauris ligula, et dictum diam molestie sit amet. The Care Quality Commission (CQC) fit person interview is a source of much anxiety for prospective registered managers of social care, GP and dental services providers. This cookie is set by GDPR Cookie Consent plugin. Questions were to be answered fully using the star method was helpful, Anonymous Interview Candidate in Stratford, England, I applied online. For example, the top five risks, the top three clinical risks, the last serious incident along with the learning that came from it, the number of incidents, complaints, PALS contacts. No system to ensure all staff have full pre-employment checks completed, Failure to deploy adequate numbers of suitably qualified staff, No system in place to review and communicate role-specific training or policies to staff. The possible questions that the CQC might expect prospective registered managers to have answers to: Questions about registered managers. My interviewer made me feel relaxed and at ease. Make sure you know about your areas of good practice, as well as the red flag areas where trends show the trust is heading in the wrong direction. This online, verifiable CPD course tackles some of the typical questions that a CQC Inspector may ask a Registered Manager during their Registered Manager Interview. Consider why you are interviewing and your qualifications. If you want to eliminate some of the stress from the inspection process and ensure that your service is CQC-compliant, it might be time to call on the experts for some professional support. UK: WeWork, 30 Churchill Place, London, E14 5RE, Information Security Management System (ISMS), 2023 Credentially. This CQC inspection checklist is based on CQC's updated assessment framework used in evaluating healthcare services. Anonymous Interview Candidate in Newcastle upon Tyne, England, I applied online. We can help. We are of the view the CQCs requirements on general practiceare onerous and disproportionate, however, their powers are enshrined in the Health and Social Care Act and getting it wrong can be hugely stressful and time-consuming for an individual practice. What was the action planning and learning from these? Spend a few hours learning everything you can about the company from as many sources as you can. Theres no doubt that the issue of CQC inspection can be a stressful one for any service provider, ranging from primary care services to NHS Trusts to GP surgeries, private health providers, healthcare startups providing clinical services, residential care and nursing homes, to dental practitioners and home care providers. Make sure all doors that should be locked are locked, sharps bins are stored and labelled appropriately and not over-filled, Make suredisposable curtains are labelled with the date and are within date. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Candidates applying for Assistant Inspector had the quickest hiring process (on average 42 days), whereas Inspector (Acute Hospitals) roles had the slowest hiring process (on average 90 days). Frankly I've had much better interview experiences at CQC when I haven't got the job. If you answered a mix of 'yes' and 'no' then you need to improve compliance in time for your CQC inspection. Copyright 2022 CQC Compliance. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. All rights reserved. COVID-19: the light at the end of the tunnel. Register for Free: Session 1 - Weds 22nd June at 2:30pmor Session 2 - Thurs 23rd June 2:30pm, Support for Primary and Acute Services Preparing for a CQC inspection is not a memory test but equally, it is good to be reminded of your achievements as well as the things that require further attention. 10 top tips for CQC preparedness. What does this mean to you.