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This is a user forum, if you want more specifics then you can contact Apple. Before graduating in the spring of 2021 with her Masters degree in Literature, specializing in early 20th-century American and British Modernism, she was a college writing tutor and University English professor. I can't recall ever seeing a posting here about intermittent volume control issues that didn't involve Samsung "Anynet+" (aka Samsung's brand name for CEC). The status light on your Apple TV will turn off and on again. Program your Apple TV Remote to Volume. 2023 Robot Powered Home |, 192.168.0.1 Refused to Connect: How to Fix in minutes, Click on Remotes and Devices, and under Remote, you get to see how full the battery level is. I am trying to do that now but its not detecting anything from both my tv and sound bar remote and Im guessing its because it had already learned these? And in my remote on my iPhone I was able to use my bottoms on my phone to control the volume Aswell. It will only be used to control volume over IR with the TV. Same issue, even though that 1st Gen ATV has never seen my Samsung setup. This site contains user submitted content, comments and opinions and is for informational purposes Apple TV 4K Siri remote volume control not working The volume +- control on my Apple TV remote is not working recently. I am able to increase the volume on my sound bar using the ATV4K remote, and with my iPhone via the remote app, but I am unable to decrease the volume. Well thats too bad Since the volume control issue is consistent using both the Siri Remote and the iOS remote, this points back to soundbar or TV settings. Since Ive compiled everything I learned into this post. Any tips or experiences? This site contains user submitted content, comments and opinions and is for informational purposes If your Apple TV remote isn't working, one possible solution is to use your laptop as a remote control. Copyright 2023 Apple Inc. All rights reserved. I believe the issue started with tvOS 15.4 (and 15.5 didnt fix it). Ive got the same issue. Only the volume buttons work. 1. I keep playing with all the settings and it seems to be either power control works or volume control works, both wont work at the same time. Apple TV 4K, Apple's implementation of CEC volume control is fine. (Feb 2023), How to Add a Driver's License to Apple Wallet (2023), How to Retrieve Deleted Messages on iPhone (Feb 2023), Fix Photos Not Uploading to iCloud Once & for All (2023), Apple ID Login: 9 Ways to Fix the Error Connecting to Apple ID Server Message (iOS 16), FaceTime Not Working? To start the conversation again, simply Since this I have not been able to use my volume controls . Apple disclaims any and all liability for the acts, ive been using this apple tv ever since i bought it back in may of last year, and only just now has this cropped up. Ive followed the bluetooth re-pairing instructions as suggested in Apple help pages (Menu and Volume Up buttons for five seconds etc). Each email reveals new things you can do with your phone (and other devices) with easy-to-follow screenshots. This site contains user submitted content, comments and opinions and is for informational purposes HDMI-CEC is working for other functions, including turning on/off the Samsung TV when I wake/sleep Apple TV, so not sure why volume control isn't working. "According to engineering, the disabling of the volume control is correct behavior for certain Apple TV configurations, where the audio is being sent to the actual TV via HDMI. I keep playing with all the settings and it seems to be either power control works or volume control works, both won't work . Apple TV remote can/cant control volume on TV? After this it said I could control volume. Your iPhone will search for nearby Apple TVs; tap the TV name to begin the setup process. I've tried the "training" menu to setup volume control but didn't get anywhere with it. Switch HDMI inputs. I have 3 iphones and i have tried to control volume from all 3 iPhones, unfortunately none of them work. The issue can be related to the hardware or settings. mikereed36, call Show more Less. It should be set to Auto using the IR remote (TV). volume up is working but volume down will not work. Mango Life Media, LLC only. User profile for user: Start with three devices for free and add more for just $2 per device, paid monthly. Ive also talked about checking the remotes battery. Apple TV has now become a popular method to transition from conventional cable television to a smart streaming device, especially as streaming services get more and more popular by the day. Weaving a little bit of life into the articles I write. I can not control volume of my apple tv with my iOS device that is my iPhone XS. Restart your Fire Stick. Fix FaceTime Issues 10 Ways (iOS 16), iPhone 13 Camera Keeps Refocusing? I have a new Apple TV and I am using with a relatively new Samsung TV. Apple TV. I tried all the 16 codes available under the find my model portion on the Directv menu for programming an audio device & none of them work. Refunds. Your remote may be disconnecting and reconnecting more frequently due to interference from other Bluetooth devices, cordless phones, and other sources. If you have an Apple TV 4th generation, go to Settings>System>Reset; and for an Apple TV 3rd generation, go to Settings>General>Reset. Press and hold the TV icon button and volume down button at the same time for ~5 seconds until you see the remote's status light flash off then back on. On your Siri Remote or Apple TV Remote, press or to turn the volume up or down. The volume control through the Apple TV Remote app, using the side buttons, is available only for when using an AV receiver that supports volume control over HDMI-CEC. On your TV, switch to another HDMI source, like an Xbox console or Blu-ray player, and then switch back to the HDMI source with your Fire Stick. @Anthony, Apple TV 4k - Volume Control does not list my CEC soundbar, but I can control volume via "Audio Output" screen. I can also successfully pair the TV's own remote to control the aTV. Fortunately, we know exactly how to fix it and will walk you through the steps below. Now, release the button. SettingRemotes and Devices[ ] Volume Control. Your volume controls may actually be set to be managed through your TV or speaker system. only. New Siri Remote not controlling TV Volume (IR). If prompted, place your remote on top of the Apple TV to complete the pairing. tvOS 14. If your remote is still on the fritz, it may be time to order a replacement. Apple disclaims any and all liability for the acts, Hi there! The Apple TV will let you know that the remote is successfully paired with it. This site contains user submitted content, comments and opinions and is for informational purposes Adjust Apple TV audio. All postings and use of the content on this site are subject to the. Select Remotes and Devices from the Apple TVs Settings menu. Aug 18, 2020 11:20 PM in response to greatvovan, Aug 19, 2020 12:04 AM in response to Urquhart1244. omissions and conduct of any third parties in connection with or related to your use of the site. Join the only free daily newsletter that reveals new things you can do with your iPhone in just a minute a day. I noticed I had to manually install tvOS 15.5 today because it still hasnt auto-installed it. "Press and hold the TV/Control Center button and the Volume Down button at the same time. unplugged all hdmis and power to all devices. The "home theater controls" did nothing for me. any proposed solutions on the community forums. An announcement stating that the remote is paired or paired will appear in the top-right corner of your Television. Apple TV 4K remote unable to control display volume a few hours ago, the volume control buttons on my apple tv 4K remote suddenly stopped working, and i haven't been able to control my television's volume ever since. I installed the device successfully and everything was running beautifully. If you're referring to the Apple TV remote volume buttons, these steps may help: If the volume buttons on your Apple TV remote stop working. If that doesn't work, restart the Apple TV by pressing and holding the Menu and . Pick up the remote for your television, soundbar, or audio receiver. some TVs with bluetooth remotes). It's up to Samsung and Apple to workout where the bugs are, but you know this forum would contain WAY more complaints over the last few months if they had recently introduced such a fundemental bug where turning down volume via CEC is broken. Was all working fine before tvOS 16.0. Apr 28, 2021 4:06 AM in response to shiny334, Apr 28, 2021 4:14 PM in response to Urquhart1244, I tried that and it wont control the volume still. Hold the buttons down for about 5 seconds, or until the status light on your Apple TV turns off and on again. Your iPhone is not able to send an IR signal. Why not? Additional audio controls let you change AirPlay speakers, choose Bluetooth headphones, change the language audio track, or reduce loud sounds. Apple TV remote volume not working is a common problem that happens to many people and most of the time, it can be fixed easily with no need for any repair. Apr 6, 2022 6:53 PM in response to @Anthony. The remote battery power is 89%. No updates installed on the soundbar in the meantime, May 23, 2022 10:41 AM in response to baeda_. A forum where Apple customers help each other with their products. Its important to note that the problem could be with the Apple TV rather than the remote. Apple TV 4K remote unable to control display volume. You can either order directly from Apple, or you can order from a third party. Volume control via CEC is only supported on receivers, and it will require that the device be connected directly to it. only. If your Apple TV remote volume buttons don't seem to work, here are several things you can do. It is fully operable with exception of volume control. Long story short: I updated the firmware on my Samsung HW-Q800A Soundbar, installed two software updates (one was a major version update) in my LG CX TV and updated to tvOS 15.5.1.still no luck. Ive restarted the Apple TV box and re-paired but no success. Reset the ATV, Soundbar and TV already but no luck. resetting the remote did not help unfortunately. Same with - and mute. Anyone else having this problem? Jun 1, 2022 8:34 AM in response to mikereed36. This Apple TV Remote Locator Case is worth a look.