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One third of the employees of the company, who belong to the Baby Boomer generation, will be retiring next year. Although most people in the fire service are hard-working, positive people who love their job, there are a few whose behavior can be disruptive and even dangerous. The officer interviews the employee about the situation presented in the scenario, then follows the 8-Step Process to conduct the counseling session. It is their role to work with the Incident Commander and the individual event coordinators to keep things running and on time. jet2 passenger locator form spain fire department problem employee scenarios. Simply put, mistakes help us gain experience. Promotional Scenario #3 This exercise is given to evaluate the Candidates written communication skills utilizing memos, letters, etc. PRINT. Think Fast. Fire fighters are specially trained to size up the hazardous material at the scene and apply the appropriate techniques for fire suppression, clean-up and rescue. Be mindful that some participants may feel claustrophobic during these exercises. The scenarios may be similar to the training exercises that you went through when you learned to become a fire fighter. According to Indiana University Organizational Development "Progressive discipline is the process of using increasingly severe steps or measures when an employee fails to correct a problem after being given a reasonable opportunity to do so.The underlying principle of sound progressive discipline is to use the least severe action that you . Damaging publicity, employer or personal liability, and internal costs to the agency create significantly greater cost than the time, money and effort required to effectively and properly manage employee relations in the first place. Promotional Scenario #4 Term. Bring performance reviews, written warnings and relevant correspondence you've had with the employee during their employment. How Fire Departments Can Influence State & Local Politics. Fire fighters must be comfortable working at high altitudes and have the strength to operate equipment for forcible entry and ventilation of a building. There are some things today that are unfair theyre just not illegal yet. ANTIGO FIRE DEPARTMENT: OUR PROBLEMS WITH EMPLOYEE 9 consisting of 1 lieutenant and 4 firefighter\EMT's. The normal shift size is six members, but due to budgetary problems 1 firefighter\EMT position was not filled and left open. Make no major changes on game day, such as adding or changing scenarios. fire department problem employee scenarios. All rights reserved. Try to fire the person unless you've documented the behavior, its impact, and your response. While emphasizing fairness, it is crucial to understand the impact of perception in fire department personnel relations. This exercise is intended to demonstrate the candidates ability to present an idea, plan a presentation to various groups such as a workforce, civic group, and media, Village/City Manager and/or Board. Ladder operations are dangerous and require skill and stamina. The team at Promotional Prep has put together a new series of promotionalscenarios. Communications, problem analysis, planning, organization, leadership, sensitivity, decision making, decisiveness, development of subordinates, initiative, listening and persuasiveness. Bathroom Needs on the Bus - Jamal is unable to wait for the bus ride to end and has an accident on the bus. Individuals who have a history of heart and/or breathing problems: If an individual has a history of heart or breathing problems and exceeds the vital sign rates listed above, he/she should sit out of the scenarios. fire department problem employee scenarios fire department problem employee scenarios. Use those few minutes to describe the rising heat and what they will face when they arrive on the scene. What do you do or not do? With this knowledge, you can respond in kind to your employees when a personnel complaint or issue arises. Have your local or departments public relations liaison work with the media and choose locations for them to film. Officer of Engine Co.1 the first unit to arrive,an alarm is transmitted for a reported fire. Your FIRE OPS 101 event must have an area for participants to re-hydrate following each scenario. This exercise requires the Candidate to prepare an outline and then give a presentation before a group (the Assessors). Each task contains the objectives and criteria required to run a safe and effective simulation. Most leaders want to exercise leadership with fairness, integrity and professionalism, but its easier said than done. The wrangler should hold a sign or wear something to indicate his or her group color. All Exercises are the sole possession of the Illinois Fire Chiefs Association 2016 IFCA PEAS and may not be duplicated, reproduced or published in whole or in part or used in any fashion without the expressed, written consent of the Illinois Fire Chiefs Association. 1-3/4 inch hose line) to protect any trapped occupants and firefighters involved in the search all while attempting to confine and extinguish the fire. Plus, youve got to have a certain amount of courage to inform someone that theyre behavior is detrimental to your crew and/or department. Code of Ethical Practices/Conflict of Interest, 350 Sparks Street, Suite 403 Ottawa, Ontario, Canada K1R 7S8 Phone: 613.567.8988. The building owner predicts that it will take 9 months to a year to make the building habitable again. 4. Assign one wrangler to each group. The employee immediately began to shake and convulse. Thankfully, for those of us in the fire service, most of these behavior patterns are positive and productive, but occasionally we need to give some folks behavior a tune-up. Trauma ApplicableNFPAstandards (450, 473, 1250, 1561) Talking Points: Watch a video samplescenario on Vehicle Extricationat a FIRE OPS 101 event. Aerial ladders provide access to the upper levels of a building. Specific scenario challenges may require others. Due to state conflict of interest laws, the services provided by AFO may not be offered to current OCFA employees holding the rank of Battalion Chief or lower. That's real leadership. Left Behind - Olga is accidentally left . No one is terminated, and even the brief suspension of those involved is. To learn more about handling fire department personnel problems, including specific language to use in employee relations situations and discrimination complaints, check out our on-demand webinar, Practical Employee Relations in the Fire Service.. Placing ladders to the fire floor and floors above are point gatherers. The excuses people come up with truly amaze me. The protective clothing has its own special hazards. This adds realism and complexity to each scenario and prepares you for a difficult role player or employee once promoted. Paul Costello, FF/EMT-P and certified fire service instructor, recently sat down with us to discuss a few fire training scenarios that can help prepare your cadre for the real thing. Ensure all operations are coordinated with the ladder companies movement. When and how to bring an issue to HR? AllRightsReserved. Situations include employee counseling, a superior/subordinate interview, a problem employee scenario and other similar situations. The exercise is based on a simulated situation that would require the Candidate to conduct a one-on-one interview with an employee (an Assessor). Providing a meal is important its a chance for everyone to come together at the end and talk about the day. An evaluative research method was used to answer the following questions: 1. The equipment used to perform this task is heavy and requires advanced training for safe operation. Instructors should remind participants of this repeatedly during the event. Employee relations is one of the most complex administrative responsibilities for leaders in the fire service today. Employees who do not quit as a result of the change have legally accepted the change. In this scenario, she is trying to . Mostly everyone in the fire service desires to serve the community well and want to do the right thing by community members and by their leaders. Post author: Post published: June 29, 2022; Wranglers need to know the key talking points for each scenario/stations well enough to reinforce them throughout the activities. This exercise is also routinely tied to a Chief Officer Hiring Process where the candidates start out with a Group Exercise. Placing the apparatus for aerial/ground ladder use. Remember: The little problem you deal with today is the big problem you wont have to deal with tomorrow. SCENARIO You have an employee (female) that feels she is being harassed and is working in a hostile work environment. The number of participants in the group should be determined by dividing the total number of participants by the number of scenarios. fire department problem employee scenarios. Hearing the employee yelling, a . For this week's scenario, let's take a look at what legally constitutes a "hostile work environment" and some common misconceptions about this issue. This is due to the nature of a first-time event and the large number of participants. The most challenging thing about lazy people is theyre rarely called out for being lazy. From the identification of strategic test-taking cues for the Incident Commander, to basic duties for the Engine and Ladder Company officer, the enclosed is designed to enhance your presentation as assessors measure your knowledge, skills and abilities. Medical emergencies are time-critical and require rapid intervention. The departments medical director may also recommend specific guidelines to determine anindividualsability to participate. If a fire can be held to the room of origin, it will decrease the likelihood of injury, death or property damage. Explain what the issues are and how they need to improve. Someone who makes a mistake most likely had good intentions and tried to meet an expectation, but they made a bad choice or something didnt go as planned. Most fatalities occur as a result of smoke and toxic gas. With clear policies, procedures and training, leaders can be prepared to respond in the right, legally compliant and fair way. Within each scenario category, there is a list of tasks that can be conducted at the event. 60 Minutes to complete & 20 Minutes to present. Another excellent idea is to transport participate to the event site on fire engines. A couple scenarios require you to interview multiple people to identify the issues and properly address them. To assist you in the preparation process, we have provided you with a list of assessment cues (signals/hints) for a structure fire exercise involving a private dwelling. You may consider doing a task with a staff of three and then again with four to explore staffing issues. Many of the decision-makers who participate have other engagements later in the day. All participants must complete a medical history form prior to arrival. A FIRE OPS 101 event could be one of the best opportunities for the IAFF local and fire department to generate media coverage. Furthermore, you can find the "Troubleshooting Login Issues" section which can answer your unresolved problems and equip you with a lot of relevant . Its also important to strike a balance between the reality of the job and the participants safety, particularly in the interior fire fighting scenario where participants may be overwhelmed by the PPE, the heat and the task before them in an unfamiliar environment. Ingrams magazine has named Dr. JuliAnn Mazachek, president of Washburn University, a 2023 Icon of Education. Purpose of Discipline Policy. (2) Look at the scenarios below and determine whether the decision to fire the employee is a smart one. EMS will hold the medical history forms, color coded by group. Even though the employee is terminated, the workers compensation claim remains open and the employee can always claim medical expenses, etc., on his/her original claim, regardless of whether he/she is employed or not. Personnel problems start when people make poor decisions about their personal behavior. 1 / 30. Start on time and end on time. Main Message Fire fighting is a team effort and requires adequate personnel to complete a number of complex and time-critical tasks. Instead of complaining about disrespectful employees, give them feedback. @2TdUTfeM +$o6IGCa~fF&V%$''o~^S.EG/u2|7UU%M\yyo>FY:M Interior fire fighting is a team effort and requires adequate personnel to complete a number of complex and time-critical tasks simultaneously. HR Scenario: The Hostile Work Environment Complaint. The Lazy Lump is the person who seems to get away with doing a whole lot of nothing. It is very difficult to keep everyone on the same page with late-breaking or significant changes. Summary: This is a sample disciplinary policy that can be adopted by any fire department. fire department problem employee scenarios. Equal Employment Opportunity Commission, 2019. Fire fighters and paramedics are specifically trained to deliver immediate care to these victims. And unlike personnel problems, mistakes arent necessarily a bad thing; theres value to an honest mistake. Its human nature to resist change. Participants who are afraid of heights or who have back or knee injuries might want to sit out of these scenarios. Fire department personnel problems are far more widespread than we may like to believe, but as Michael Mirarchi explains in his public safety program "Reset the Clock," it is possible to "replace liability with credibility" through strong leadership, coordination with human resources and consistency in policies and training. Be prepared with a plan B. Using criminal history information to make employment decisions may violate Title VII of the Civil Rights Act of 1964, as amended (Title VII).1.Title VII prohibits employers from treating people with similar criminal records differently because of their race, national origin, or another Title VII-protected characteristic (which includes color, sex, and religion).2.Title VII prohibits employers from using policies or practices that screen individuals based on criminal history information if:They significantly disadvantage Title VII-protected individuals such as African Americans and Hispanics; ANDThey do not help the employer accurately decide if the person is likely to be a responsible, reliable, or safe employee.(U.S.