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eFlow is the Barrier-Free Tolling system in operation on Dublin's M50 Motorway. In the event that you wish to havea copy of this Agreement in a larger print, this can be made available to you on request. You can pay your vehicle tax by Direct Debit - either online or by going to a Post Office that deals with vehicle tax. With SEPA, these are replaced by International Bank Account Number (IBANs) and Bank Identifier Codes (BICs). Once they fill it out, you can take payments from their bank. You shall continue to be liable for any use made of the Tag until eFlow has been notified of the Tag being damaged, lost or stolen and the Tag has been cancelled by eFlow.15.2For purposes of this Agreement, damage is defined as the rendering of the Tag defective or inoperable due to tampering, abuse, improper use, battery leaks, defacement, or accidental destruction.15.3Following notification to eFlow in accordance with clause 15.1 above, eFlow shall cancel or otherwise disable the Tag and no further use may be made of the Tag.15.4Where you lose or damage a Tag, you shall not be entitled to a replacement Tag free of charge but may re-apply for a new Tag at the cost of 20.00 plus VAT or such other cost as applicable at that time. If you have misplaced the welcome letter you can contact us by webchat, Twitter/Facebook or by telephoning our customer service team on0818 50 10 50 or +353 1 4610122 if calling from outside of Republic of Ireland, Monday to Friday 08.00 to 21.00, Saturday and Sunday 10:00 to 18:30. Adam Rozsa. Registered pre-pay customer, can use the online Top Up Payment feature to add credit to their account manually. Find out what to do if you pass the M50 toll on your trip, prepay your toll and create a tourist account. If the email address on the account is no longer in use, you can contact us through one of our communication channels here to restore access to your account. You give this authorisation by completing a Direct Debit Mandate form - this can be a paper form or a web page that you complete online. Select the page icon to view your statement online. You will be prompted to update your payment details, click add payment method. The Scheme is an expansion on the previous Electric Vehicle Toll Incentive Scheme that commenced in June 2018; it will run until December 31st 2022 (or up to a maximum of c. 50,000 LEVs). Discover SEPA Direct Debit Core rulebook and implementation guidelines SEPA Direct Debit Core public consultation Simple, convenient and safe, Direct Debit is an automated payment method that is used for around three quarters of household bills. The info on how to read your meter will be on your bill, or look online. Please Note: The cut off times will display on screen when you are cancelling the direct debit. cancel or alter any payment or your payment details (including, the payment account); or. Please do not open any links from these or any other suspicious messages. Keep it as accurate as possible by giving regular meter readings. Usernames cannot be changed. Each of the provisions contained in these terms and conditions shall be severable and distinct from one another and if any one or more of such provisions is now or hereafter become invalid, illegal or unreasonable, the validity, legality and enforceability of the remaining such provisions shall not in any way be affected, prejudiced or compared thereby. This highly secure method of payment is quick, cheap, efficient and thanks to the regulations around DDs, very secure. How much it costs. If your account is in suspension, it will not be reactivated until the negative balance on your account has been cleared and a valid payment method is added to the account. Eflow are a disgraceful company and Eflow are a disgraceful company and employ an equally disgraceful company EPC plc to chase fines. The allocation for the Scheme in 2020 is up to a maximum of 1,500,000. You may be asked to provide two factor authentication to verify your payment method through SMS. The Scheme is only available to vehicles that have a Tag.6.7Refunds will be credited to the Account associated with the Eligible Vehicle Tag one month in arrears.6.8We will process your transactional data, including your personal data, for the purposes of: (i) crediting any refunds to your account; (ii) invoicing Transport Infrastructure Ireland with respect to the cost and payment of the refunds; (iii) reporting on the Scheme to TII and DTTAS; and (iv) monitoring compliance with the Scheme Rules. Select whether the new payment method is a credit card, debit card or direct debit. You can travel on Dublins M50 Motorway immediately. 6 monthly . For Post-Pay accounts your payment date is displayed under the Invoices and Payments heading. This link will expire after seven days, but a new verification email can be requested through our online form or through our Twitter or Facebook pages. This means that online VAT Direct Debit offers customers more time to pay than any other method - a minimum of ten extra calendar days. Please remember, customers using our Video Tolling option can only do so for the M50 Toll Road. Click "Edit" beside " Bank account ". This is a temporary account and will only be active for the time period you selected; Only the Pre pay Account option is available to Visitor Accounts; A direct debit cannot be set up on a Visitor Account; Vehicles registered to a Visitor Account will be automatically assigned to Video Tolling only. Login to your online account. You will be liable for any unpaid Tolls and applicable penalties in accordance with applicable law as a result of failing to mount the Tag correctly.14.3The Tag shall remain the property of eFlow at all times and you shall not do anything or permit anything to be done which may constitute a Misuse of the Tag. There are two ways to deploy EFLOW (PowerShell and Windows Admin Center) and two ways to provision the virtual machine (manual provisioning using the connection string and manual provisioning using X.509 certificates). In the case of a pre-pay account, the balance shows how much credit you have left on your account to cover future journeys. 29.1Where either you or eFlow is required to notify the other pursuant to this Agreement, or otherwise wishes to communicate with the other, such notice or communication may be served:a. in your case to eFlow. Eflow make it very very difficult to avail of the ev discount, 1 by making you shift to a new 'tag' account that requires a 12 annual fee, and 2) making yihh in wait weeks and weeks to have your application processed. Once authorised, the organisation can automatically take payments from you . These terms and conditions, together with the Account Application Form set out the agreement (the Agreement) between you (you or the Customer) and Transport Infrastructure Ireland (for these purposes, eFlow) in relation to the opening and operation of an account with eFlow and, if applicable, the related supply and use of an electronic tag (hereafter referred to as the Tag) on the M50 Toll Road and other Toll Roads in the Republic of Ireland.eFlow may alter, amend, or otherwise change the terms and conditions of the Agreement at any time by providing written notice to you, either by post or email of such terms and conditions.Alterations, amendments or other changes will also be posted online at www.eflow.ieYou are responsible for maintaining up-to-date customer information in accordance with clause 4.4 below, including your address, contact information, vehicle information and registration details, and payment information. This means that it can take up to 14 business days to receive notification on the success or failure of a payment after you initiate a debit from the customer's account, though the average is five business days. Each year funding for the Scheme will be determined by DoT. A mandate (also known as a "Direct Debit Instruction" or "Direct Debit Request") is set up on a customer's bank account when a Direct Debit is authorised for a specific merchant, usually via our online form. People use Direct Debits to pay monthly bills and make one-off payments. To cancel a Direct Debit, click on 'cancel' and follow the instructions to complete the request. Customers can contact eFlow using the options below: eFlow Scroll down and select the date ranges of the statement you would like to view. The company will let you know in advance when they're . Scroll down to Additional Authorised Contacts. If your account is suspended, you can reactivate it by making a payment for the full outstanding balance and by adding or reactivating a valid payment method on your account so our system can automatically take the payment. an Eligible Vehicle) which are registered on the Department of Transports National Vehicle Database File (NVDF).6.2The registered owner of an Eligible Vehicle may be required to submit evidence of the vehicles eligibility when seeking to apply for the scheme.6.3 Under the Scheme account holders will receive refunds in accordance with the published Scheme rules6.4The Scheme Rules set out the overall limitations contemplated by the Scheme, including the fact that the Scheme is subject to review by the Minister for Transport Tourism and Sports who may vary certain aspects of the Scheme from time to time, including in relation to the Annual Maximum Eligible ETC Limit.6.5Customers should note that the Scheme Rules specify that an Annual Maximum Eligible ETC Limit is to be applied per Eligible Vehicle regardless of which Tag Service Provider you have an account with.6.6Refunds will be credited to the Account associated with the electric vehicle Tag where there is a valid tag transaction made by the Eligible Vehicle. Learn how to manage and update your payment method, top up your account, and account suspensions. This meansthat making a payment in any SEPA zone country will be no different to making a payment in Ireland. It takes up to five days for the money to move. Authorised users can request to update vehicles on the account, add their own payment details and manage the account. If your account is closed or pending close, you will not be able to log in to eFlow.ie. If you suspect that you did not initiate a direct debit setup request then you should call the bank immediately and deny having set up the direct debit. For further information in relation to the processing of your personal data, please refer to our Privacy Policy.6.9The Scheme will be in place until 31st December 2022 and the level of refunds may vary on foot of Ministerial direction and in accordance with affordability limits of the overall Scheme for the Exchequer. you must accept the terms and conditions of this Agreement in accordance with clause 2 as applicable; and.